As part of our commitment to the well-being of the students, faculty, and staff we maintain processes and protocols to help ensure the safety of campus dining operations at all times.

  • Cleaning & Sanitation
    • CLEANING: Our sanitation standards are industry-leading and designed to ensure that all equipment, service wares and physical spaces are maintained at the highest level of cleanliness.  Our products (detergents, sanitizers, and disinfectants) have the highest possible efficacy ratings and each associate receives extensive and ongoing training to guide them through specific cleaning requirements for every station and space.  
    • HIGH TOUCH CLEANING: As part of our efforts to maintain the safest possible environments, each location has identified the surfaces and items that warrant more frequent cleaning and sanitation, such as tabletops, door handles, light switches, condiment stations, stair rails, etc.
    • EQUIPMENT: All equipment utilized in cleaning and sanitation, including dishwashers and chemical dispensers are checked multiple times per day for correct temperatures, concentrations, and functionality.
       
  • Health Guidelines
    • HAND HYGIENE:  The most important safeguard against spreading germs has always been proper hand hygiene.  We have provided our students and guests with hand wash stations, hand sanitizer, ‘no-touch’ service options and targeted signage and communication to promote hand hygiene. Our employees receive substantial and ongoing training on proper hand hygiene and the appropriate use of gloves, as well as a schedule of mandatory hand washing. 
    • FACIAL COVERINGS: Our facial covering policy remains aligned with current federal (CDC), state, local, and school requirements.  While these are evolving daily, we are committed to keeping our guests and staff safe utilizing facial coverings.
    • EMPLOYEE HEALTH:  Before starting work, each employee confirms daily that they are not experiencing any symptoms of illness (coughing, fever, shortness of breath, etc.). 

  • Product Safety
    • VENDORS & SUPPLIERS: All suppliers must pass stringent safety and sanitation requirements to gain and maintain approval to be a vendor to Aramark. 
    • FOOD SAFETY: Aramark standards for food receipt, storage, handling, and preparation are detailed and specific. Each step of the process is monitored and documented so that quality, temperature control, and contamination risks are managed at all times.

We are here to answer any of your questions: Contact Us


QUARANTINE MEALS

In the event you are quarantined- we got you covered! Monarch Dining is committed to keeping students safe during uncertain times. We have designed quarantine boxes for students who will be quarantined in a specific area for 14 days. Each box contains three days’ worth of food items including six frozen meals, breakfast items, bread, turkey, cheese and fruit and granola bars for snacking. Boxes are delivered 5 times during the quarantine. Before the next meal delivery, students must empty the box from the previous delivery and leave it outside of their door for pickup. Students also have a menu of hot meals they can order to be delivered to their room.

 

QUARANTINE HOT MEALS

You will receive an email confirmation once your order has been placed. For questions please email qservicemealsODU@gmail.com. For immediate assistance call 757-289-5281 or 757-667-9035.

Drop offs will be delivered to your door.

Breakfast: Order by 8am for 9am-9:30am delivery

Lunch: Order by 10am for 12pm-12:30pm delivery

Dinner: Order by 1pm for 5pm-5:30pm delivery

Please note that a form will have to be resubmitted for every meal. You can only select one menu item for each meal period. For example, if you submit a form for breakfast at 7:30am, another form will have to be submitted for lunch.

To order a quarantine hot meal click here

 

QUARANTINE BOX REORDER

You will receive an email confirmation once your order has been placed. For questions please email qservicemealsODU@gmail.com. For immediate assistance call 757-289-5281 or 757-667-9035. Boxes will be delivered to your door on Monday’s and Thursdays from 12pm-12:30pm.

  • Submit order Sunday for Monday delivery 
  • Submit order Wednesday for Thursday delivery 

To reorder a quarantine box click here

 

QUARANTINE ACTIVITIES

To keep students engaged, we have a 14-day activities calendar. Activities for each day get delivered during dinner. Activity examples include: Movie Night, Ice Cream & Cake, and Stackable Snackables! 

 

QUARANTINE TESTIMONIALS

- "I really liked that you guys had a variety of options from cold meals to hot meals."

- "All the choices were good especially breakfast. For dinner and lunch, Chick-fil-A and Raising Cane's were my favorite. The salads were also good and the dressing made it better."

- "My favorite activity was the Stackable Snackable."